Frequently Asked Questions
I need help assembling my grill
I need help installing replacement parts on my grill
I need help converting my grill from LP to Natural Gas
I need the cut out dimensions for the Built In grill models
Can I use lava rocks, charcoal or briquets in my grill?
Does my tank have an expiration date?
Does the gas need to be shut off at the natural gas supply when not in use?
How do I replace my owner’s manual?
How much food can I put on my rotisserie?
Should I always preheat the grill?
What is a BTU?
What is the difference between indirect and direct cooking?
Where is the serial number located on the SABER® grill?
Why can’t I close my lid when I use my rotisserie?
Why is my spit rod not turning on my rotisserie?
Can I convert my grill to natural gas and vice versa?
How can I remove the rusty screws to replace parts on my grill?
How do I adjust the airflow on my universal burner?
How often should I check for gas leaks and how do I perform a gas leak test?
What do I do if I suspect that my liquid propane tank has a leak?
What size is the quick connect sleeve on my natural gas grill?
Why do I get low gas flow when I connect my natural gas grill to my natural gas line?
Why does my grill have low flames and not get hot enough to sear my food?